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Chat

A live agent is available using the chat function on our website from 8:00 AM – 10:00 PM EST Monday-Sunday.

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Email

You can send our Customer Service team an email any time at support@contourestore.com.

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Phone

You can reach a live agent by calling 1-800-348-8100 available from 8:00 AM – 12:00 AM EST Monday-Sunday.

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To report an adverse event, or to voluntarily report an error or issue with an Ascensia Diabetes Care product, please call one of our customer service representatives at 1-800-348-8100 or contact the FDA/MedWatch at this link: How to Report.