How to Get Help With Your CONTOUR®NEXT ONE Meter & App

Transcript

CONTOUR®NEXT ONE Blood Glucose Monitoring System
This video will show you how to get help with the CONTOUR®NEXT ONE smart meter and CONTOUR®DIABETES app.
Always consult with your healthcare provider prior to making changes to treatment, diet or exercise.
The CONTOUR®DIABETES app contains FAQs and other helpful information about your CONTOUR®NEXT ONE meter and the CONTOUR®DIABETES app.

Getting Help with the CONTOUR®NEXT ONE Meter

Access Meter Help

From My Readings screen select the 'Main Menu' symbol at the top left.
From the Main Menu select 'Help' and then 'Meter Help'.
From the Meter Help screen you can browse using the search bar or select from the options below.

Getting Help with the CONTOUR®DIABETES App

Access App Help

From My Readings screen select the 'Main Menu' symbol at the top left.
From the Main Menu select 'Help' and then 'App Help'.
From the App Help screen you can browse using the search bar or select from the options below.

Contact Customer Service

If you still need help, contact Customer Service by calling 1-800-348-8100 or visiting contact.ascensia.com. You can access this site using the link in the help section of the app.

Talk to your health care professional and refer to the product user guide if you have questions about the CONTOUR®NEXT ONE smart meter and the CONTOUR®DIABETES app.

For more information about the CONTOUR®NEXT ONE meter, visit contournext.com

Getting Help - CONTOUR®NEXT ONE